DPJ Wholesale <p>Thank you for visiting dpjwholesale.com. We have found that many of our customers have the same questions. Therefore, to assist you, we are providing the most frequently asked questions as well as the answers. We hope this makes your online visit more friendly and informative. We hope to see you in the wholesale store soon.</p> <p>Q: <strong>What days are you open and what are your business hours?</strong><br /> A: dpjwholesale.com is available for on-line orders 24 hours a day seven days a week ready to receive and process your orders.</p> <p>Q: <strong>Do I have to order online or can I do it over the phone?</strong> <br /> A: We have a staff of expert salespeople ready to work with you on the phone. Call (800)375-3520 and ask to speak with somebody in the sales department.</p> <p>Q: <strong>How do I add items to my order?</strong> <br /> A: To add lots to your order, select the quantity of lots you want from the drop-down list, and click the &#8220;Add to cart&#8221; button. The lots will be placed in your shopping cart.</p> <p>Q: <strong>Are the prices listed per unit or per lot?</strong><br /> A: All prices listed are per lot.</p> <p>Q: <strong>What different methods of payment do you accept?</strong><br /> A: dpjwholesale.com accepts payment in the form of major credit cards and Paypal.</p> <p>Q: <strong>What is the shipping method that is used?</strong><br /> A: dpjwholesale.com uses <span class="caps">USPS</span>. At checkout you can choose either Priority (domestic and international) or Parcel Post (domestic only)</p> <p>Q: <strong>How long will it take before the merchandise is shipped?</strong><br /> A: At dpjwholesale.com we ship our merchandise within one to two days of receiving the payment.</p> <p>Q: <strong>Do you ship merchandise outside of the U.S.?</strong><br /> A: Yes, dpjwholesale.com operates on a worldwide scale. We are happy to ship our goods to any desired destination.</p> <p>Q: <strong>What are the shipping costs to merchandise shipped outside of the U.S?</strong><br /> A: dpjwholesale.com calculates shipping costs for international shipments based on the rates received from <span class="caps">USPS</span>. Rates are calculated based on actual gross weight and dimensional weight.</p> <p>Q: <strong>Do I pay the duties and taxes for shipments sent internationally?</strong><br /> A: dpjwholesale.com is not responsible for the duties and taxes for international shipments. The customer assumes all responsibilities for payments for duties and taxes on overseas shipments.</p> <p>Q: <strong>What is dpjwholesale.com&#8217;s return policy?</strong><br /> A: We want you to be satisfied with your purchase. If you are not satisfied for any reason, please email us within seven days after receiving merchandise. Buyer pays return shipping costs. Refund of the purchase price (less shipping) given upon receipt of merchandise in original packaging.</p> <p>Q: <strong>Can I add my own label/brand to the packaging on a product?</strong><br /> A: Yes, on some large orders of certain products. Please call us for more details.</p> 2009-03-20T20:15:36-04:00 frequently-asked-questions 3242372 2009-03-20T20:15:36-04:00 296942 2009-12-14T21:34:17-05:00 Thank you for visiting dpjwholesale.com. We have found that many of our customers have the same questions. Therefore, to assist you, we are providing the most frequently asked questions as well as the answers. We hope this makes your online visit more friendly and informative. We hope to see you in the wholesale store soon. Q: *What days are you open and what are your business hours?* A: dpjwholesale.com is available for on-line orders 24 hours a day seven days a week ready to receive and process your orders. Q: *Do I have to order online or can I do it over the phone?* A: We have a staff of expert salespeople ready to work with you on the phone. Call (800)375-3520 and ask to speak with somebody in the sales department. Q: *How do I add items to my order?* A: To add lots to your order, select the quantity of lots you want from the drop-down list, and click the "Add to cart" button. The lots will be placed in your shopping cart. Q: *Are the prices listed per unit or per lot?* A: All prices listed are per lot. Q: *What different methods of payment do you accept?* A: dpjwholesale.com accepts payment in the form of major credit cards and Paypal. Q: *What is the shipping method that is used?* A: dpjwholesale.com uses USPS. At checkout you can choose either Priority (domestic and international) or Parcel Post (domestic only) Q: *How long will it take before the merchandise is shipped?* A: At dpjwholesale.com we ship our merchandise within one to two days of receiving the payment. Q: *Do you ship merchandise outside of the U.S.?* A: Yes, dpjwholesale.com operates on a worldwide scale. We are happy to ship our goods to any desired destination. Q: *What are the shipping costs to merchandise shipped outside of the U.S?* A: dpjwholesale.com calculates shipping costs for international shipments based on the rates received from USPS. Rates are calculated based on actual gross weight and dimensional weight. Q: *Do I pay the duties and taxes for shipments sent internationally?* A: dpjwholesale.com is not responsible for the duties and taxes for international shipments. The customer assumes all responsibilities for payments for duties and taxes on overseas shipments. Q: *What is dpjwholesale.com's return policy?* A: We want you to be satisfied with your purchase. If you are not satisfied for any reason, please email us within seven days after receiving merchandise. Buyer pays return shipping costs. Refund of the purchase price (less shipping) given upon receipt of merchandise in original packaging. Q: *Can I add my own label/brand to the packaging on a product?* A: Yes, on some large orders of certain products. Please call us for more details.